Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Utility Billing

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  • Payment can be made either by: - Cash - Cheque (dated today or posted dated) - Interac - Telebanking/Internet Banking or Credit Card though Option Pay.

    Payment Options

    Utility Billing

  • Utility E-Billing is a convenient and eco-friendly way to receive your County of Wetaskiwin utility bills electronically instead of by mail. To register, simply fill out the online form on the County’s website. For more information or assistance, email us or call 780-352-3321 ext. 2287.

    Utility Billing

  • Payment can be made by sending post dated cheques or payment can be made in full for the year.
    Utility Billing

  • Utility Billing invoices are mailed out every second month. - January – February = mailed in March - March – April = mailed in May - May – June = mailed in July - July – August = mailed in September - September – October = mailed in November - November – December = mailed in January

    Utility Billing

  • For a list of bank websites, please visit our Payment Options page and to see a diagram of the information you require Click Here.

    Utility Billing

  • A renter’s application form is required to be signed by both parties agreeing to the arrangements. The agreement can be mailed in or dropped off at the County office and the next billing will be changed accordingly.
    Utility Billing

  • Council reviews the Utility operating cost of the systems and sets rates to maintain sustainability of the Utility system
    Utility Billing

  • Yes, we are now accepting payments using select credit cards through OptionPay. 

    OptionPay is a payment card system with a tiered fee schedule, starting with a minimum fee of $2.00 per transaction. All transaction fees will be included in your transaction and you will have the option to approve or discontinue your transaction. Visit their fee schedule here. 

    Utility Billing

  • Waste Management By-law was approved by Council defining a residence as any habitable dwelling. Each property with a residence is billed $20.50 per month for garbage pick up fees.

    Utility Billing