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1. How do I pay my bill?

Payment can be made either by: - Cash - Cheque (dated today or posted dated) - Interac - Telebanking/Internet Banking or Credit Card though Option Pay.

Payment Options

2. What is Utility E-Billing, and how can I register?

Utility E-Billing is a convenient and eco-friendly way to receive your County of Wetaskiwin utility bills electronically instead of by mail. To register, simply fill out the online form on the County’s website. For more information or assistance, email us or call 780-352-3321 ext. 2287.

3. Can I pay for the whole year?

Payment can be made by sending post dated cheques
or payment can be made in full for the year.

4. When is the next billing coming out?

Utility Billing invoices are mailed out every second month.
- January – February = mailed in March
- March – April = mailed in May
- May – June = mailed in July
- July – August = mailed in September
- September – October = mailed in November
- November – December = mailed in January

5. How do I set up telebanking and what do I use as an account number?

For a list of bank websites, please visit our Payment Options page and to see a diagram of the information you require Click Here.

6. I own the property but I would like the Utility Billing invoice to go to my renter?

A renter’s application form is required to be signed by
both parties agreeing to the arrangements. The
agreement can be mailed in or dropped off at the
County office and the next billing will be changed
accordingly. Click Here for the form

7. How are rates set for Utility Billings?

Council reviews the Utility operating cost of the systems
and sets rates to maintain sustainability of the Utility
system

8. Can I pay my bill with my credit card?

Yes, we are now accepting payments using select credit cards through OptionPay. 

OptionPay is a payment card system with a tiered fee schedule, starting with a minimum fee of $2.00 per transaction. All transaction fees will be included in your transaction and you will have the option to approve or discontinue your transaction. Visit their fee schedule here. 

9. Why am I being charged for garbage pick up fees?

Waste Management By-law was approved by Council defining a residence as any habitable dwelling. Each property with a residence is billed $20.50 per month for garbage pick up fees.